Terms of sale & delivery

Who we are. Alin Books is run by Ionel Ilie, Walsall, West Midlands, United Kingdom. Email: designstudioalin@gmail.com.

Prices. Prices are in pounds sterling (£). Delivery is shown before you pay. Orders outside the UK may have import tax or fees charged by your country, paid by you on delivery.

Your contract. Your order is accepted when your payment is confirmed. We then print your book on demand through our printing partner, who posts it directly to you.

Delivery times. Printing usually takes 3–5 working days. Standard post then usually takes 3–7 working days in the UK and longer abroad. Personalised books first need design time (usually 3–7 working days) and your approval of the preview.

Personalised books. These are made to your instructions. Under the Consumer Contracts Regulations 2013 you do not have the 14-day right to cancel goods made to your specifications or clearly personalised. You can still cancel for a full refund before we start the design. We only use original artwork and do not use characters or logos owned by others.

Other books – your right to cancel. You can cancel within 14 days of receiving a book that is not personalised. Tell us by email; return the book within 14 days after that. We refund the price and standard delivery within 14 days of receiving it back. You pay the cost of returning it.

Faulty or damaged books. If a book arrives damaged, misprinted or does not arrive, email us within 30 days with your order number and a photo. We will reprint it or refund you. Your rights under the Consumer Rights Act 2015 are not affected.

Payments. Payments are processed securely by Stripe. We never see or store your card number.

Content you send us. You confirm you have the right to any names, text or images you ask us to use, and that they are not offensive or unlawful.

Complaints and law. Please contact us first. These terms are governed by the law of England and Wales.